This Cookie Policy explains how DiceSpin, operated by AccelCore Enterprise Limitada and accessible at dice-spin-casino.nl, uses cookies and similar tracking technologies when you visit our website. It should be read alongside our Privacy Policy and Terms & Conditions. By continuing to use dice-spin-casino.nl, you consent to the use of cookies as described below.

1. Who We Are

dice-spin-casino.nl is operated by AccelCore Enterprise Limitada, a company incorporated in Costa Rica (registration number 3102926243), licensed by the Government of the Autonomous Island of Anjouan under licence number ALSI-202506031-FI2. Any references to "DiceSpin", "we", "us" or "our" in this Cookie Policy refer to AccelCore Enterprise Limitada in its capacity as operator of dice-spin-casino.nl.

2. What Are Cookies?

Cookies are small text files placed on your device — computer, smartphone, or tablet — when you visit a website. They allow the website to recognise your device on subsequent visits, remember your preferences, and collect information about how you interact with the site. Cookies do not contain executable code and cannot carry viruses.

In addition to cookies, we may use related technologies such as web beacons, pixel tags, local storage objects, and similar tracking mechanisms. For ease of reading, this policy refers to all such technologies collectively as "cookies" unless a specific distinction is necessary.

3. How We Use Cookies

We use cookies for several interconnected purposes that are essential to delivering the DiceSpin experience safely, fairly, and in compliance with our regulatory obligations under Anjouan licence ALSI-202506031-FI2. These purposes include:

• Keeping you securely logged in to your DiceSpin account during your session.
• Remembering your chosen currency (EUR, USD, AUD, CAD, CZK, NOK, PLN, CHF, or NZD) and language preferences as set at registration.
• Enabling our Progressive Web App (PWA) to function correctly on iOS and Android devices.
• Tracking which bonus offer you have selected — the 200% Casino Welcome Bonus up to €1,000 or the 100% Free Bet up to €200 — so that the correct terms apply to your account.
• Calculating and crediting your daily 10% cashback accurately by 11:00 UTC each morning, by correctly attributing your slot and sportsbook activity to your account.
• Powering our Live Chat support widget (provided by Intercom) so that our support team can assist you effectively.
• Supporting the Altenar sportsbook platform, including Cash Out functionality, live betting, and accumulator tracking for the ComboBoost promotion.
• Measuring site performance and identifying technical errors so we can maintain an uninterrupted experience across our 8,650+ game lobby and 116 live casino tables.
• Helping us understand how players navigate the lobby — including categories such as Slots, Live Casino, Feature Buy, Game Shows, Crash Games, and Drops & Wins — so we can improve site layout and content.
• Supporting responsible gambling tools, including session reminders, deposit limit controls, and self-exclusion functionality.
• Enabling third-party game providers — including but not limited to Pragmatic Play, Play'n GO, Hacksaw Gaming, Yggdrasil, Playtech, Ezugi, Spribe, Spinomenal, and Playson — to deliver their content, tournaments, and promotional prize pools correctly within the DiceSpin lobby.
• Facilitating KYC (Know Your Customer) and identity verification processes as required under our licensing obligations.

4. Categories of Cookies We Use

We classify cookies into four categories based on their function. The table below summarises each category, its purpose, and whether your consent is required.

5. Strictly Necessary Cookies — Further Detail

Because these cookies are indispensable to the operation of dice-spin-casino.nl, they are always active. They include, but are not limited to:

• Authentication and session management: Cookies that confirm you are logged in to your DiceSpin account and maintain your session across the lobby, sportsbook, and live casino.
• Security tokens: Cross-site request forgery (CSRF) tokens and related security identifiers that protect your account from unauthorised access.
• Currency lock: A cookie that records the currency you selected at registration — one of EUR, USD, AUD, CAD, CZK, NOK, PLN, CHF, or NZD — and applies it consistently to deposits, withdrawals, balances, and the minimum deposit threshold of €20.
• Payment and withdrawal processing: Cookies that maintain the state of deposit and withdrawal transactions, including the application of the minimum withdrawal amount of €50, the €3 withdrawal fee, and withdrawal limit tracking (€5,000 per day, €10,000 per week, €40,000 per month).
• Bonus state management: Cookies that record which welcome offer you have selected, track progress against the 30x wagering requirement (casino bonus) or single-rollover requirement (sports Free Bet), and ensure the three-day completion window is applied correctly.
• Cashback calculation: Cookies and server-side identifiers that correctly attribute your slot and sportsbook losses to your account for the purpose of calculating your 10% daily cashback, subject to the €10 minimum payout, credited by 11:00 UTC.
• Responsible gambling controls: Cookies that enforce any deposit limits, loss limits, session time limits, cool-off periods, or self-exclusions you have set on your account.
• KYC and verification: Cookies that track the status of your identity verification, which must be completed before withdrawals are processed (payout speed: 1–3 business days after verification).
• Regulatory compliance: Cookies necessary to comply with obligations imposed by our Anjouan gaming licence (ALSI-202506031-FI2), including geolocation checks to verify that you are permitted to access DiceSpin from your jurisdiction.

6. Third-Party Cookies

Several of the services integrated into dice-spin-casino.nl set their own cookies on your device. These third parties operate under their own privacy and cookie policies, and DiceSpin does not control the cookies they place. Key third-party cookie sources include:

6.1 Game Providers

When you load a game from any of our 56 integrated providers — including Pragmatic Play, Play'n GO, Hacksaw Gaming, Yggdrasil, Playtech, Ezugi, BGaming, Betsoft, Relax Gaming, Novomatic, Spinomenal, Playson, Spribe, Kiron, and others — that provider may set cookies to deliver the game content, maintain the game session, support demo mode, and operate network promotions such as Drops & Wins (Pragmatic Play, running weekly prize pools of €50,000+), Blasts & Races (Playson), and the Spinoleague (Spinomenal). You should review each provider's own cookie and privacy documentation for further information.

6.2 Sportsbook — Altenar

Our sportsbook is powered by Altenar. Altenar sets cookies necessary to deliver live and pre-match betting across 3,570+ events and 37 sports, support Cash Out functionality, operate the ComboBoost accumulator enhancement, and process sportsbook losses for the daily cashback calculation. Altenar's cookies are subject to Altenar's own data processing terms.

6.3 Live Casino Studios

Live casino content is streamed from seven studios — Pragmatic Play, Playtech, Iconic 21, Winfinity, Religa, Vivo Gaming, and Ezugi. Each studio may set cookies in connection with streaming technology, studio identification, and table session management across our 116 live tables.

6.4 Customer Support — Intercom

Our Live Chat support is delivered via Intercom. Intercom places functional and analytics cookies that allow the chat widget to operate, identify returning users, and store your conversation history so that our support team can assist you without you needing to repeat yourself. For full details, please refer to Intercom's Privacy Policy.

6.5 Analytics Providers

We may use third-party analytics platforms to measure site traffic, player journeys through the lobby, and the performance of promotional pages. These providers process data in aggregated or pseudonymised form. Where such tools are used, they will be disclosed in our cookie consent management tool.

6.6 Affiliate and Marketing Partners

If you arrive at dice-spin-casino.nl via an affiliate link, a cookie may be set to record the referral so that the affiliate partner is correctly attributed. These cookies do not affect the terms of any bonus or cashback offer available to you.

7. Cookie Lifespan

Cookies vary in how long they remain on your device:

• Session cookies are temporary and are deleted automatically when you close your browser. They are used primarily for authentication and game-session management.
• Persistent cookies remain on your device for a set period after your session ends. Persistent cookies are used for purposes such as remembering your currency preference, storing your responsible gambling settings, and enabling our PWA to function on iOS and Android. Durations vary by cookie and are disclosed in our cookie consent tool.

8. Your Cookie Choices and Controls

When you first visit dice-spin-casino.nl, a cookie consent banner will be displayed. Through this banner — and at any time thereafter via the "Cookie Settings" link in the site footer — you may:

• Accept all cookies.
• Reject all non-essential cookies.
• Customise your preferences by category (Functional, Analytics & Performance, Marketing & Targeting).

Please note that withdrawing or declining consent for Strictly Necessary cookies is not possible, as these are required for the site to function. Withdrawing consent for other categories may affect your experience — for example, disabling Functional cookies may mean that your lobby preferences are not saved between sessions, and disabling Analytics cookies may prevent us from identifying and resolving technical issues that affect your gameplay.

8.1 Browser-Level Controls

You may also control cookies through your browser settings. Most modern browsers allow you to block or delete cookies, or to alert you before a cookie is placed. Instructions vary by browser:

• Google Chrome: Settings > Privacy and security > Cookies and other site data.
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data.
• Apple Safari: Preferences > Privacy > Manage Website Data.
• Microsoft Edge: Settings > Cookies and site permissions.
• Opera: Settings > Advanced > Privacy & security > Site Settings > Cookies.

Blocking cookies at the browser level will affect all websites, not just dice-spin-casino.nl, and may prevent certain features — including account login and game loading — from working correctly.

8.2 Opt-Out Tools for Analytics and Advertising

Where we use third-party analytics or advertising networks, you may be able to opt out via industry tools such as the Your Online Choices platform (EU/EEA) or the Network Advertising Initiative Opt-Out Tool. These tools are provided by third parties and DiceSpin does not control their operation.

9. Cookies and Responsible Gambling

DiceSpin is committed to responsible gambling. Certain Strictly Necessary cookies are used specifically to support responsible gambling features on dice-spin-casino.nl, including the enforcement of deposit limits, session time reminders, cool-off periods, and self-exclusion. If you have activated any such tool on your account, the cookies that enforce these restrictions will remain active and cannot be disabled by you through the cookie consent tool. This is intentional and is for your protection.

If you need support with your gambling, please contact our team via Live Chat or email, or visit the responsible gambling resources linked in the site footer.

10. Cookies and KYC Verification

As required under our Anjouan gaming licence (ALSI-202506031-FI2), all players must complete identity verification before withdrawals are processed. Cookies are used to track the status of your KYC submission and to ensure that your account is correctly flagged until verification is complete. These cookies form part of our Strictly Necessary cookie set and cannot be disabled.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable law, or changes to our services — for example, the introduction of new game providers, payment methods, or promotional mechanics. The date at the top of this page will always show when the policy was last updated. Where changes are material, we will notify you via a notice on dice-spin-casino.nl or by email to the address registered on your account. Your continued use of the site following such notification constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Cookie Policy, or about how DiceSpin handles your personal data more broadly, please contact us using any of the following methods:

• Live Chat: Available directly on dice-spin-casino.nl, powered by Intercom.
• Email: [email protected]
• Help Centre: Available via the support section of dice-spin-casino.nl.
• Postal / Registered Address: AccelCore Enterprise Limitada, Costa Rica (registration number 3102926243).

For queries specific to responsible gambling restrictions on your account, please contact our support team directly so that we can assist you promptly.